Delivery

For deliveries abroad we suggest you send your request by e-mail.

Delivery will be from our warehouse to the address specified on your order.

The delivery of your purchases will be completed by the swiss post.

Green Lane is eager that your purchases will be sent after two business days upon receiving your order.

Due to high seasons there might be delays that can not be ruled out even with great effort on our side.

From an amount of CHF 100.00 (including discount) green lane will deliver postage-free. Is the value less then CHF 100.00 there will be charged a postage of CHF 6.90.

For express deliveries, which will be sent within 24 hours, you will be charged a postage of CHF 12.90 per parcel.

In case we are not able to complete your order in one shipment, we will make partial shipments. The resulting additional shipping costs will of course be covered by green lane.

Payment Terms

You conveniently can make payments based on invoice or by credit card. Full payment is due within 14 days. Cash discounts are not available. Returns for any reason are allowed within 14 days and the relative amount will be credited automatically.

If the invoiced amount is not received on our account within the time specified you will automatically be considered overdue. In this case we will reserve the right to charge a penalty of CHF 20 for each reminder.

Discounts and discount coupons are redeemable only for the promotion they have been issued for. Multiple discounts and discount coupons can not be combined. 

Return Policy 

green lane guaranties you the right to return items within 14 days after receipt of the articles. It applies for all articles as long as they are unopened and not damaged. Otherwise we will not be able to issue a credit. 

Title Retention

The products remain the property of green lane until full payment is made.

International Orders

International orders need to be paid in advance. As soon as we received your order, we will send you an email with our bank details. If the value of your order is higher than CHF 120.00 (incl. discount) greenlane provides free shipping. If the value of the order is less than CHF 120.00, we have to charge you the shipping chosts of CHF 9.00 per package. For fast deliveries we have to charge you CHF 20.00 per parcel.